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Send us an email

Didn’t find all the answers among our FAQ or via our online travel assistant? Then feel free to send us an email. We will get back to you as soon as possible from Monday to Friday between 10AM and 5PM.

info@namibianomads.com

Have an urgent question?

During your trip, you’ll receive a specific emergency number from the local tour leader. In addition, you can call our main office line from Monday to Friday between 10 AM and 5 PM. Please note, however, that you won’t reach your personal travel expert on this number. For that, we ask you to send us a message (see above) or schedule a call.

Frequently Asked Questions

How many people can we take on this trip?

Namibia Nomads was specially designed for groups of 2, 3, or 4 people.If you are 3 or 4, we provide an extra rooftop tent as well as camping gear (mattress, sleeping bag, and pillow), since a single rooftop tent is only spacious enough for a maximum of 2 people.

How old do you have to be to drive in Namibia?

For this trip, you must be at least 23 years old and have held a driver's license for 2 years to drive a car.

Can I customize the trip to my liking?

We offer a fully mapped road trip, so it is not possible to adjust the duration of the trip. However, you are certainly free to extend your trip on your own initiative by staying a few extra days in Namibia or by traveling to another country.If you wish to stay somewhere other than what we've booked for you or skip certain stops to prioritize other locations, that's totally possible, but you'll need to handle the booking yourself.

How does the payment process work?

Within 5 days of your registration, you'll need to pay a 35% deposit to confirm your trip. After that, you have until 45 days before departure to modify your options and pay the balance. If you change your options, the deposit will be automatically recalculated.You'll also need to pay a security deposit shortly before departure. The amount of the security deposit depends on the car insurance you chose (more information in the car insurance section).There are different payment options. Did your payment fail? It's likely due to an error when entering the reference number or exceeding your account limit.

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